More privacy policy

       Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

 ●       Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and/or for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.


Some advertisements on the Website are served by third-party advertisers, ad networks and ad servers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. This may include information about users' behavior on this Website and other websites to serve them interested-based (behavioral) advertising. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly. To learn more about online behavioral advertising or to opt-out of this type of advertising, please click on the following link:

Do Not Track

We do not track users across the web and therefore do not respond to web browser “do not track” signals.

Except as otherwise stated in this Privacy Policy, we do not authorize third parties to collect personal information from your visit of the Website for third party use without your consent.


We use information that we collect about you or that you provide to us, including any personal information:

       To comply with our legal and regulatory obligations;

       Conducting checks to identify our customers and verify their identity.

       Screening for financial and other sanctions or embargoes.

       Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business.

       Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies.

       Ensuring safe working practices, staff administration and assessments

       For the performance of our contract with you or to take steps at your request before entering into a contract;

       To present our Website and its contents to you.

       To provide our products and/or services to you

       To provide you with information, products or services that you request from us.

       To fulfill any other purpose for which you provide it.

       To allow you to participate in interactive features on our Website.

       For our legitimate interest or those of a third party; or

       To prevent and detect fraud against you or Company

       To enforce our rights arising from any contracts entered into by you through the Website.

       Ensuring business policies are adhered to, e.g. policies covering security and internet use to make sure we are following our own internal procedures so we can deliver the best service to you.

       To notify existing and former customers third parties who have previously expressed an interest in our services, and third parties with whom we have had no previous dealings about changes to our Website and marketing any products or services we (and those of selected third parties) offer or provide though it to promote our business to existing and former customers.

       Operational reasons, such as improving efficiency, training and quality control to be as efficient as we can so we can deliver the best service for you at the best price.

       Ensuring the confidentiality of commercially sensitive information to protect trade secrets and other commercially valuable information (and to comply with our legal and regulatory obligations).

       Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures to be as efficient as we can so we can deliver the best service for you at the best price.

       Preventing unauthorized access and modifications to systems to prevent and detect criminal activity that could be damaging for us or for you (and to comply with our legal and regulatory obligations).

       Updating and enhancing customer records to make sure that we can keep in touch with our customers about existing orders and new products (and for the performance of our contract with you or to take steps at your request before entering into a contract).

       Credit reference checks via external credit reference agencies to ensure our customers are likely to be able to pay for our products and services.

       For any other purpose with your consent.

We may also anonymize, aggregate or de-identify personal information so the end-product does not identify you or any other individual. For example, we may use this information to generate norms by industry, geography, level, etc., enable us to understand where our services are being utilized, conduct ongoing validation studies, compile reports, and improve the services. Such aggregated, anonymized or de-identified information is not considered personal information for purposes of this Privacy Policy and we may use it for any purpose.


We may also use your information to contact you (by email, text message, telephone or post) about our own and third-parties' goods and services that may be of interest to you. We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

If you do not want us to use your information in this way, you have the right to opt out by:

       checking the relevant box located on the form on which we collect your data;

       emailing us at [email protected]; or

       using the “unsubscribe” link in emails or “STOP” number in texts.

We will always treat your personal information with the utmost respect and never sell or share it with other organizations outside Company for marketing purposes. However, we may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.


We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

       To our subsidiaries and affiliates.

       To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them, such as payment service providers, warehouses and delivery companies, marketing agencies or website hosts.

       To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Underground Printing’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Underground Printing about our Website users is among the assets transferred. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

       To third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;

       To fulfill the purpose for which you provide it.

       For any other purpose disclosed by us when you provide the information.

       With your consent.

       We may also disclose your personal information:

       To comply with any court order, law or legal process, including to respond to any government or regulatory request.

       To enforce or apply other agreements, including for billing and collection purposes.

       If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Underground Printing, our customers or others.


We will keep your personal information while you have an account with us or while we are providing products and/or services to you, unless you request we delete it. Thereafter, we will keep your personal information for as long as is necessary:

       To respond to any questions, complaints or claims made by you or on your behalf;

       To show that we treated you fairly;

       To keep records required by law; or

       To allow you to access your complete transaction history and make future purchases.


Information may be held at our offices and those of our third party agencies, service providers, representatives and agents as described above (see above: “Disclosure of Your Information”).

Some of these third parties may be based outside the country where we originally collected your personal information. For more information, including on how we safeguard your personal information when this occurs, see below: “International Transfers of Personal Information”.


To bring you our Website, we operate globally. Therefore, it is sometimes necessary for us to share your personal information outside the country where we originally collected your personal information, e.g.:

       With our offices in the United States;

       With your and our service providers located throughout the world;

       If you are based outside the EEA; or

       Where there is an international dimension to the services we are providing to you.

These transfers may be subject to special rules under local data protection law.

These outside do not have the same data protection laws as the country where we originally collected the personal information. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. We will, however, ensure the transfer complies with data protection law and all personal information will be secure. If you are located outside the United States, we will only transfer your personal information if:

       you provide your explicit consent;

       the country to which the personal information will be transferred has been granted an appropriate adequacy decision by your local supervisory authority; or

       we have put in place appropriate safeguards in respect of the transfer, for example we have entered into the appropriate standard contractual clauses and required additional safeguards with the recipient, or the recipient is a party to binding corporate rules approved by a supervisory authority.

Our Company is headquartered in the United States and utilizes service providers both in the United States and throughout the world. As such, our Company and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

Where the laws of your country allow you to do so, by using the Website or our services, you consent and authorize our Company to transfer, store, and use all such information in the United States of America and any other country where we operate which may not offer an equivalent level of protection to that required in the country where you reside and to the processing of that information by us on its servers located in the United States of America as described in this Privacy Policy. If you do not want your personal information transferred to the United States of America and any other country where we operate, please do not submit any information to us or use our services.

If you would like further information, please contact us (see “Contact Information” below).


If, in your interactions with the Website, you are linked or directed to, or click on, a third party website, we cannot control what information you may provide to that party or on that website, and we are not responsible for how that party may use or disclose any information you may provide to them. This is not as an endorsement by us of any third party website, content that may be offered on such third party website, or of any products or services provided by such third party. We do not control, nor are we responsible for, such third party website, product or service offerings. As such, we urge that you exercise caution before providing them with your personal information and to review the third party’s privacy policy for information on its data processing practice.

You should contact the site administrator for such third party website if you have any complaints, claims, concerns or questions regarding such third party website or its privacy practices.


In some regions (like the European Economic Area), you have certain rights under applicable data protection laws, which may or may not be granted based on the circumstances, but only in compliance with applicable law.  These rights may include the following: 

       The right to remove consent, where you have provided it, at any time.

       The right to ask for access to your personal information.

       The right to ask to correct your personal information if it’s wrong.

       The right to ask us to delete your personal information in certain situations.

       The right to ask us to help you move your personal information to other companies. You have a right to ask that we provide your personal information in a structured, commonly used and machine-readable format to another company in certain situations.

       The right to object: (1) at any time to your personal information being processed for direct marketing (including profiling); and (2) in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests.

       The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner's Office (ICO) on individual rights under the General Data Protection Regulation.

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an e-mail at [email protected] to request access to, correct or delete any personal information that you have provided to us. If you choose to contact us directly by email, you will need to provide us with:

       Enough information to identify you (e.g., your full name, address and customer or matter reference number);